All sales are final. With the exception of, returns for refund, exchange, or replacement will be accepted for items damaged during transit. Proof of damage by pictures are required to receive refund, exchange, or replacement of item(s). For a refund or exchange or replacement, you must first email firstname.lastname@example.org within 7 days of receiving your order. On the email, let us know what you encountered with the item(s) that are being returned, refunded, or exchanged. Once the item(s) returned are received on our end, we will then gladly ship out a replacement, if available. If a replacement is not available we will refund the price of your item(s). Proof of purchase is required to complete your return.